(Frequently Asked Questions
Frequently Asked Questions for Learners
I know I’ve been added as a learner but I didn’t get my invite email. What should I do?
Please check your spam folder. If you still cannot find your invitation from Dojo Learning then please contact us here: support@dojolearning.com
How do I login
?
Click on the link in your invitation email to create a username and password. On the Dojo Learning homepage, click Login in the upper right hand corner. Enter your username and password in the fields provided.
How do I create a username and password?
In order to create a username and password you either need to sign up to a training course or if you are being invited as a learner you will receive an email prompting you to choose a username and password.
Where will I find my course(s) + lessons?
When you log in you will be re-directed to your courses homepage. Click on the course you wish to take and you will find a list of lessons on the right hand side of the screen.
How do I use the Live Chat
feature?
When you are logged in and taking a lesson you will find a link for the chat box on the left hand side of the screen. Click on the link and you will find 2 icons on the upper right side. When the icon is blue the instructor is online. When the icon is orange there are other learners online.
You can start or join a conversation by typing text into the box and clicking ‘speak’. Please note: If you would like to contact the instructor privately then use the ‘contact the instructor’ tab on the right hand side of the screen.
How can I access the chat archive?
When you are taking a course, on the right of the screen there is a table of contents with a list of modules/lessons. At the bottom of the list you will find the chat archive.
What is the Discussion Forum used for?
The forum is a place where you can discuss topics with other learners of the same course. Your instructor may use the forum to post notes, comments, or assignments. You can also use the forum to leave questions for your instructor when they are not online in the chat.
How do I add a comment in the Discussion Forum?
Click on the topic that you would like to read, find a conversation that you would like to participate in then read all the posts. At the bottom of the post you will have an opportunity to add to the conversation.
How do I upload files or videos to my Inbox?
Open a message and click browse. A new window will pop up, select the file you wish to upload from your computer and click "OK".
How do I use the Notes feature?
When you are taking a course, on the left hand side of the lesson screen you will see a tab labeled “Notes.” When you click on the tab it will slide out and a text box will be made available to you to type notes. These notes will be stored for you lesson and can be printed, emailed, or saved online.
Frequently Asked Questions for Instructors.
The following Frequently Asked Questions are related to administrators or instructors. Please note: If you are not an administrator or instructor you need to sign up first to create and share lessons.
How do I create my first course?
You are automatically subscribed to our course, “How to use Dojo Learning”. Module 2 will take you through the process of creating your first course.
How do I add learners to my course?
Click on the Members tab and then click add learner. An invite screen will pop up. Enter the learners email address and select the lessons you want them to take, then click invite.
How do I send a message to all the learners on my course?
You are automatically subscribed to our course, “How to use Dojo Learning”. Module 10 will take you through the process of messaging members.
How do I use the Live Chat feature?
When you are logged in and instructing a lesson you will find a link for the chat box on the left hand side of the screen. Click on the link and you will find 2 icons on the upper right side. When the icon is blue it means you as the instructor are online. When the icon is orange there are other learners online. You can start or join a conversation by typing text into the box and clicking ‘speak’.
How do I track my learners?
You can use the Quiz/Test feature to test learners in your courses and also download Activity Reports from the Members section.